If there is a defect or issue with the product you purchased, we will verify the defect and provide either an exchange or a refund.

Please contact our customer support team (info@findu-live.com) and return the item within 7 days of receiving it. Returns requested after 7 days from the date of delivery will not be accepted.

Please note that returns for reasons other than defective or incorrectly delivered items are generally not accepted. Thank you for your understanding.